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User Onboarding Checklist

These steps should ensure a good user experience for users that are new to the
PDC. The intended audience is PDC administrators.

In the PDC Keycloak (PDC Realm)

These steps require membership in the pdc-admin group.

Visit https://auth.philanthropydatacommons.org/admin/pdc/console/#/pdc/users

  • Click “Add user”
    The Add User button
    • Enter the user’s email address
    • Enter the user’s first and last names
    • Click “Create”
  • Click the “Credentials” tab on the newly created user
    • Click “Credential Reset”
      The Credential Reset Button
    • Add the following "Reset action"s:
      • Configure OTP
      • Update Password
      • Update mobile number
    • Adjust the Expiration to give the user enough time to login (usually 7-14 days)
      The Credential Reset Form
    • Click “Send Email”
  • Ask the user to click the link from the email
  • Provide the user with the following link to Exchange: https://exchange.philanthropydatacommons.org

Add an organization if needed

Do organization onboarding as needed.

In the PDC Keycloak (Keycloak Realm)

Join the newly created user to an organization.

These steps require PDC realm administrative access (from the Keycloak realm).

Use https://auth.philanthropydatacommons.org/admin/master/console/#/pdc/ here.

  • Click “Organizations”
  • Click on the new user’s organization
  • Click “Members”
  • Click “Add member”
  • Click “Add realm user”
    • Check the new user
    • Click “Add”

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